User Agreement

Terms of Use

Please read these terms carefully before buying or selling items on Self-Service Auctions.

⚖️ Legal Compliance & Prohibited Items: Self-Service Auctions is a platform that connects local buyers and sellers. All buyers and sellers are solely responsible for following all federal, state, and local laws. This includes vehicle title rules, sales tax obligations, proper disposal requirements, and item restrictions.

🚫 Items You Cannot Sell on This Platform: Under our payment processing agreements with Stripe and card network rules, you may never list, sell, or accept payments for any of the following items:

Firearms & Weapons: Guns, rifles, shotguns, silencers, ammunition, firearm parts, or explosives.
Prescription Drugs & Medical Devices: Medications, controlled substances, opened supplements, or restricted medical equipment.
Alcohol & Tobacco: Beer, wine, liquor, cigarettes, cigars, chewing tobacco, e-cigarettes, or vaping products.
Hazardous Materials: Flammable fuels, toxic chemicals, fireworks, or dangerous waste.
Counterfeit & Recalled Goods: Replica designer items, knockoffs, unauthorized copies, or items officially recalled by consumer safety agencies.
Live Animals: Pets, livestock, protected wildlife products, or restricted taxidermy.
Illegal & Controlled Substances: Illegal drugs, cannabis products, drug paraphernalia, or unauthorized chemical compounds.
Pirated or Hacked Digital Goods: Unlicensed software, activation keys, cracked accounts, or scraped personal data.

Accounts that attempt to list or sell these prohibited items will be permanently closed immediately, and payouts will be placed on hold by Stripe.

1. How Our Platform Works

SelfServiceAuction.com provides software tools that make it easy for neighbors to run and shop local online auctions. We are not professional auctioneers, liquidators, or retail sellers. We do not inspect, grade, transport, or guarantee the physical condition of items listed by sellers.

2. Seller Responsibilities

When you publish an auction, you enter into a binding agreement to sell your listed items to the winning bidder at the end of the auction, as long as any reserve price you set has been met.

Sellers confirm that they legally own all items listed and have the full right to sell and hand them over to buyers.

3. Buyer Responsibilities

Placing a bid is a serious commitment. If you are the winning bidder when an item's timer ends, you are legally committed to paying your invoice and collecting your items during the designated pickup hours.

Failing to pay for items you won or abandoning them without collection will result in the suspension or permanent closing of your account.

4. Pickup Safety & Property Access

Item pickups take place on private property arranged directly between the buyer and seller. Self-Service Auctions and Darr Web Solutions are not responsible for any personal injury, slips, falls, vehicular accidents, or property damage that may occur during in-person previews or item pickups.

5. Payments & Platform Fees

All payments, buyer card verifications, and seller payouts are processed securely through Stripe. Platform fees for sellers follow our progressive bracket model (beginning at 15% and automatically reducing on higher-value items). By using the service, users agree to follow Stripe's Terms of Service and payment policies.

6. Limitation of Liability

By using Self-Service Auctions, you agree to hold harmless Self-Service Auctions and Darr Web Solutions from any disputes, claims, losses, or legal liabilities arising from your transactions, item listings, or interactions with other buyers and sellers.