How to Sell on Self-Service Auctions
A clear guide to setting up your sale, tagging items, managing pickups, and receiving your payout.
Lower Fees on Higher-Value Items
Fees are calculated per item in tiers, so you keep more money on vehicles, tools, and valuable pieces.
We don't charge high, flat rates on everything you sell. Instead, our platform fee drops as an individual item's price increases:
| Item Price Portion | Fee Rate | Typical Items |
|---|---|---|
| First $500.00 ($0 to $500) | 15.00% | Box lots, kitchenware, hand tools, small furniture. |
| Next $2,000.00 ($500.01 to $2,500) | 11.25% | Electronics, jewelry, power equipment, fine antiques. |
| Next $7,500.00 ($2,500.01 to $10,000) | 7.50% | Trailers, riding mowers, golf carts, older cars. |
| Amount Above $10,000.00 | 3.75% | Vehicles, tractors, heavy equipment. |
When Do You Receive Your Payout?
Clear expectations on payment clearing and direct deposits.
All winning buyers pay online in advance through Stripe. Because card payments take standard processing time to clear, payouts follow a 3-step timeline:
Enter Pickup PIN
When the buyer picks up their items, enter their 4-digit Pickup PIN in your dashboard to release the items from hold.
2 Business Days
Standard card payments require 2 full business days (excluding weekends and holidays) to settle into cleared funds.
Bank Transfer
Once funds clear, earnings transfer automatically to the bank account you linked with Stripe Connect.
Items You Cannot Sell (Stripe Policy)
Under our payment processing rules with Stripe, the following items are strictly prohibited:
- ✖ Firearms, Ammunition, Parts, & Explosives
- ✖ Prescription Drugs & Medical Devices
- ✖ Alcohol, Tobacco, Cigars, & Vapes
- ✖ Hazardous Materials, Fireworks, & Flammables
- ✖ Counterfeit Goods, Replicas, & Bootlegs
- ✖ Live Animals, Protected Wildlife, & Taxidermy
- ✖ Cannabis, CBD Products, & Illegal Substances
- ✖ Pirated Software, Product Keys, & Digital Accounts
Accounts that list prohibited items will be closed immediately, and payouts will be held by Stripe.
Read Full Prohibited Items Policy →Creating Your Auction
Click "List an Auction or Liquidation" in your dashboard. Give your auction a clear title and enter pickup notes for buyers. Choose your start date, auction length, and a closing time between 3:00 PM and 9:00 PM local time. Link your bank account through Stripe Connect so payouts transfer directly to you after the sale.
Taking Photos & Tagging Items
Use your smartphone to photograph your items on-site (up to 8 photos per item). Write clear titles and mention any damage or wear. Tag items physically with matching lot numbers. On cardboard boxes, masking tape works fine. On finished wood, artwork, and collectibles, always use gentle blue painter's tape to prevent sticky adhesive damage.
Publishing & Sharing Your Sale
When your catalog is ready, click "Publish Auction". A quick email verification code will confirm your launch.
Items close staggered 2 minutes apart. If someone bids in the final moments of an item, 3 minutes are automatically added to that item so others can respond. Invoices are generated once all items in the auction have finished closing.
Share your sale link on Facebook, local community groups, and Nextdoor using the share buttons in your auction header to attract nearby buyers.
Pickup Day & PIN Verification
Print your pull list from your dashboard to have item numbers handy. When winning buyers arrive during your scheduled pickup hours, have them inspect and load their items. Once they are packed up, ask for their 4-digit Pickup PIN and enter it on your phone or computer to mark items as picked up. All buyer payments are collected online in advance.
Handling Item Issues at Pickup
If a buyer spots an unlisted issue (like a chipped corner or broken handle), you can offer a partial discount directly in your dashboard or mark the item for review. The rest of your auction earnings remain completely unaffected and will pay out on schedule.
Fee & Payout Calculator
Estimate your fee and take-home payout based on an item's selling price.